What you get
- 10 five-star, 10 mixed and 10 one/two-star reply templates
- A same-day text, day-2 email and day-7 reminder to ask for reviews, plus counter-card copy
- 4 AI prompts for custom replies, review trends, testimonials and staff coaching
- 9-page PDF, instant download, one-time $15
Samples from the PDF
1-star: standard recovery
[NAME], I'm sorry your experience didn't meet expectations. That's not the standard we hold ourselves to. Please contact me directly at [PHONE/EMAIL] so I can make this right. — [OWNER]
Mixed: good but slow
Thanks for the honest feedback, [NAME]. We're glad you enjoyed [POSITIVE], and we're sorry about the wait. We're [CHANGE] so next time is faster.
Review request text
Hi [NAME], thanks for choosing [BUSINESS] today! If we earned it, would you leave us a quick Google review? It really helps a small local business: [LINK]
Preview
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